Privacy Policy

This policy describes how Fieldcraft Games handles personal data on fieldofcommand.com and its subdomains. It is written to meet UK GDPR and PECR.

1. Controller

Fieldcraft Games is the data controller. For any data-protection query: support@fieldcraftgames.com.

2. Legal basis

• Contract — to run your account and in-game progression.
• Consent — for marketing email and analytics cookies. You can withdraw at any time.
• Legitimate interests — for abuse prevention, anti-cheat, and aggregate analytics.

3. What we collect

Playing without an account

• A random anonymous identifier (UUID) generated in your browser.
• A commander username you choose for dispatches and matchmaking.
• In-game progression: XP, unlocks, loadout, completed maps, skill rating.
• Match records: outcomes, duration, faction, timestamps.

Creating an account

• Your email address and a hashed password, handled by our authentication provider Clerk.
• A Clerk user ID, stored on your player row to link the account to your progression.
• A marketing consent flag, set only if you tick the opt-in box. Timestamped; defaults to off.

Site & infrastructure

• IP addresses, held briefly for rate limiting (up to one hour).
• Analytics cookies from Google Analytics 4, only if you accept the cookie banner. IP anonymisation is enabled.

We do not collect real names, addresses, phone numbers, or payment information.

4. How we use it

• Authenticate your account, save progression, and run matchmaking.
• Reconnect you to matches, detect forfeits, and prevent cheating.
• Send marketing email only if you have opted in. Every such email carries a one-click unsubscribe link.
• Aggregate analytics to improve the game and site.

We do not sell, rent, or trade personal data. Signing up for an account is not consent to marketing; the two are separate choices.

5. Retention

• Account email and profile: kept while your account is active. On deletion, removed within 30 days.
• Anonymous progression (no account): retained while the UUID is active. Purged after 12 months of inactivity.
• Match records: retained for 12 months, then purged or anonymised.
• Marketing consent changes: timestamps retained for the life of the account to evidence compliance.
• IP addresses: up to one hour.
• Analytics data: 14 months in Google Analytics.

6. Processors

• Cloudflare — hosts the site and game backend (Pages, Workers, D1). Policy
• Clerk — authentication provider. Policy
• Google — Google Analytics 4, with IP anonymisation. Policy

These processors may transfer data to the US under UK ICO-approved Standard Contractual Clauses.

7. Cookies

We set cookies only with your consent. You can accept or reject them via the cookie banner.

8. Your rights

Under UK GDPR you can request access, rectification, erasure, restriction, portability, or object to processing based on legitimate interests. You can also withdraw any consent you have given.

To exercise a right: email support@fieldcraftgames.com. We respond within 30 days.

To unsubscribe from marketing: click the unsubscribe link in any email, or toggle the switch on the Commander Profile panel in-game.

To delete your account: open the profile panel in-game and use the "Manage account" link. Your Clerk account is removed and unlinked from your player row within 30 days.

9. Security

Traffic is encrypted with TLS. Passwords are hashed by Clerk; we never see plain text. Rate limiting, Cloudflare DDoS protection, and a web application firewall guard public endpoints. We do not store payment data.

10. Automated decisions

We do not carry out automated decision-making with legal or similarly significant effects. Rate limiting is the only automated control and does not fall within that definition.

11. Children

The game and site are not directed at children under 13. If you believe data from a child has been collected, contact us for deletion.

12. Changes

When this policy changes we update the date above. Continued use after a change indicates acceptance.

13. Complaints

You can lodge a complaint with the UK Information Commissioner's Office:

ico.org.uk/make-a-complaint · 0303 123 1113 · Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

14. Contact

support@fieldcraftgames.com

We aim to respond to all queries within 30 days.